Terms of Services

Last Updated: January 16, 2025

Effective Date: 19th December, 2025

This Terms of Service agreement (“Terms”) governs your access to and use of the services provided by Lifetime Heating and Cooling LLC (“Company,” “we,” “us,” or “our”), including HVAC installation, maintenance, repair services, and related offerings (collectively, the “Services”). By requesting, scheduling, or receiving services from us, or by using our website https://thelifetimehvac.com/ (“Website”), you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or engage our Services.

1. Scope of Services

1.1 Services Provided

We provide residential and commercial HVAC services, including but not limited to system installation, repairs, tune-ups, preventive maintenance, emergency services, and indoor air quality solutions. The specific scope of work will be outlined in your service agreement, proposal, estimate, or invoice.

1.2 Service Requests

Service requests may be made through our Website, by phone, or through other authorized communication methods. All services are subject to availability and acceptance by the Company.

2. Use of the Website

2.1 Authorized Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not misuse the Website, interfere with its functionality, or attempt unauthorized access to any portion of the Website.

2.2 Consent to Communications

By submitting your contact information, you consent to receive communications from us, including service confirmations, appointment reminders, follow-ups, and operational updates via phone calls, text messages, or email.

3. Estimates, Pricing, and Payment

3.1 Estimates

All estimates are based on the information available at the time they are provided. Final pricing may change if site conditions differ, additional work is required, or services are modified at your request.

3.2 Payment Terms

Payment is due as agreed upon at the time of booking or upon completion of Services, unless otherwise stated in writing. We may accept various payment methods, including credit cards, debit cards, checks, or electronic payments.

3.3 Late or Non-Payment

Failure to remit payment when due may result in additional fees, suspension of services, or collection actions, as permitted by law.

4. Service Agreements and Maintenance Plans

4.1 Term and Renewal

Maintenance plans or ongoing service agreements will specify the term, services included, billing cycle, and renewal conditions. Some agreements may automatically renew unless canceled in accordance with their terms.

4.2 Cancellations and Rescheduling

Clients must provide reasonable notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to service or trip fees.

5. Client Responsibilities

5.1 Access and Safety

You are responsible for providing safe, clear, and unobstructed access to the service area. Any hazardous or unsafe conditions must be disclosed prior to service.

5.2 System Condition and Compliance

You are responsible for ensuring that your HVAC systems, electrical connections, and property comply with applicable codes, manufacturer requirements, and safety standards.

6. Warranties and Disclaimers

6.1 Warranties

Any warranties applicable to parts, equipment, or labor will be provided separately and may be subject to manufacturer terms. Unless expressly stated, all services are provided “as is” and “as available.”

6.2 No Guarantee of Outcomes

HVAC systems are influenced by many variables. We do not guarantee specific performance results beyond what is expressly stated in writing.

7. Limitation of Liability

To the maximum extent permitted by law, Lifetime Heating and Cooling LLC shall not be liable for indirect, incidental, special, or consequential damages, including loss of use, loss of revenue, or property damage not directly caused by gross negligence.

Our total liability for any claim related to the Services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless the Company, its employees, contractors, and affiliates from any claims, damages, losses, or expenses arising out of your misuse of the Website, breach of these Terms, or failure to comply with applicable laws.

9. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website or Services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles.

12. Contact Information

If you have questions regarding these Terms, please contact us:

Lifetime Heating and Cooling LLC
Address: 624 Executive Dr Suite B, Willowbrook, IL 60527
Phone: (708) 907-1243
Email: info@thelifetimehvac.com
Website: https://thelifetimehvac.com/